Welcome to the Arise Academy Ltd's privacy policy.
Arise Academy Ltd respects your privacy and is committed to protecting your personal data. This privacy
policy will inform you as to how we look after your personal data when you visit our website (regardless of
where you visit it from) and tell you about your privacy rights and how the law protects you.
Please read the following carefully to understand our views and practices regarding your personal data and how
we will treat it. Please also use the Glossary to understand the meaning of some of the terms used in this privacy
policy.
We may change this policy from time to time by updating this page. You should check this page from time to
time to ensure that you are happy with any changes.
This privacy policy aims to give you information on how Arise Academy Ltd collects and processes your
personal data through your use of this website, including any data you may provide through this website when
you sign up to our newsletter OR purchase a product or service OR take part in a competition OR over the
telephone.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Arise Academy Ltd is a subsidiary company of Nexarise Ltd. Details of different legal entities forming part of Nexarise Corporation can be found in the Glossary. This privacy policy is issued on behalf of the Nexarise Corporation so when we mention “company”, “we”, “us” or “our” in this privacy policy, we are referring to any company in the Nexarise Corporation responsible for processing your data.
Arise Academy Ltd is the controller and responsible for this website. Arise Academy Ltd may share your data with other companies in the Nexarise Corporation and suppliers of services which you may request through this website or by telephone and those entities may share data about services you receive with Arise Academy Ltd or each other.
If you have any questions about this privacy policy or our privacy practices, please contact us in the following
ways:
Full name of legal entity: Arise Academy Ltd Email address: support@ariseacademy.live
Postal address: 7 Navigation Business Village, Navigation Way, Ashton-On-Ribble, Preston, England, PR2
2YP
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK
supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to
deal with your concerns before you approach the ICO so please contact us in the first instance
We keep our privacy policy under regular review. This version was last updated on 12.10.2020. Historic
versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your
personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can
be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped
together as follows:
• Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title,
date of birth and gender.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of products and services
you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone
setting and location, browser plug-in types and versions, operating system and platform, and other technology
on the devices you use to access this website.
• Profile Data includes your username and password, purchases or orders made by you, your interests,
preferences, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third
parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose.
Aggregated Data could be derived from your personal data but is not considered personal data in law as this
data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to
calculate the percentage of users accessing a specific website feature. However, if we combine or connect
Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined
data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or
ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union
membership, information about your health, and genetic and biometric data). Nor do we collect any information
about criminal convictions and offences, although other members of the Nexarise Corporation may do so under
their separate Privacy Policies.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We capture, process and retain personal data from you and the devices you use when you navigate through our
website by registering an account, entering into a transaction or otherwise interacting with us.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by
corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• apply for our products or services;
• create an account on our website;
• subscribe to our services or publications;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us feedback or contact us.
Automated technologies or interactions. As you interact with our website, we will automatically collect
Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using
cookies, server logs and other similar technologies. This website uses cookies to better understand the users’
experience while visiting the website. Cookies are small files saved to the user's computer's hard drive that
track, save and store information about the user's interactions and usage of the website. This allows the website,
through its server, to provide the users with a tailored experience within this website. We may also receive
Technical Data about you if you visit other websites employing our cookies.
Third parties or publicly available sources. We will receive personal data about you from various third parties
and public sources as set out below:
• Technical Data from the following parties:
(a) analytics providers such as Google based outside the EEA;
(b) advertising networks based inside OR outside the EEA;
(c) search information providers based inside OR outside the EEA;
(d) financial services and logistics providers;
(e) credit reference agencies, fraud prevention agencies, business directories and other commercially and
publicly available sources.
• Contact, Financial and Transaction Data from providers of technical, payment and delivery services based
inside OR outside the EEA.
• Identity and Contact Data from data brokers or aggregators based inside OR outside the EEA.
• Identity and Contact Data from publicly available sources such as Companies House and the Electoral
Register based inside the EEA.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data
in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental
rights do not override those interests.
• Where we need to comply with a legal obligation.
Please read the Glossary to find out more about the types of lawful basis that we will rely on to process your personal data.
We may contact you by e-mail, phone call or SMS in relation to managing your account or the performance of
contract with you including but not limited to:
• Setting up and providing access to your trading account;
• Delivering our products and services;
• Facilitating your withdrawals, deposits and funds transfer;
• Responding to your queries; or
• Giving you updates in relation to your account or order.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get
your consent before sending third party direct marketing communications to you via email or text message. You
have the right to withdraw consent to marketing at any time by contacting us.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and
which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where
appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific
purpose for which we are using your data. Please contact us if you need details about the specific legal ground
we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest
To register you as a new customer
(a) Identity
(b) Contact
(c) National Identifier
(d) Socio-demographic
(e) Transaction
(f) Financial
Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(f) Location
(g) Usage Data
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our
products/services)To enable you to partake in a prize draw, competition or complete a survey
(a) Identity
(b) Contact
(c) Profile
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them
and
(d) Usage
(e) Marketing and Communications grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing,
system maintenance, support, reporting and hosting of data)
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services,
network security, to prevent fraud and in the context of a business reorganisation or restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of
the advertising we serve to you
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to
grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and
experiences
(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our
website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
(f) Marketing and Communications
Necessary for our legitimate interests (to develop our products/services and grow our business)